Qualities we are looking for in an ideal candidate:
- Career-driven people looking to grow with an organization
- Self-motivated individuals who are able to work effectively with little to no supervision
- Excellent organizational skills and attention to detail
- Excellent writing and communication skills. Most of your day will be spent on the phone and writing e-mails.
- Enthusiasm and great personality.
Candidates for this position must meet the following requirements:
- Must be able to speak and write English well
- Basic math skills
- Familiar with Microsoft Office software including Word, Excel, PowerPoint, Publisher, and Outlook
- Bookkeeping and general office experience of at least 2 years preferred. Quickbooks knowledge a plus, but not required.
- Ability to type professional e-mails and letters
- Ability to work unsupervised effectively
- Ability to prioritize and multitask
- Minimum high school diploma or GED required. At least 2 years of college preferred.
- Willingness to submit to background checks and regular drug screening.
- Must have reliable transportation to and from work, and be able to run errands using personal vehicle as needed.
Some of the tasks an office manager will handle on a daily or weekly basis include:
- Bookkeeping
- Create and adjust estimates using Xactimate estimating software and Quickbooks
- Enter invoices, receipts, and deposit information into Quickbooks
- Assist in tracking budgets
- Manage accounts payable
- Provide weekly printouts of financials to management
- Create purchase orders
- Make bank deposits as requested
- Customer Service
- Answer phones cheerfully and respectfully
- Schedule appointments and dispatch crews
- Provide over the phone estimates for cleaning services
- Confirm appointments
- Follow-up on all jobs after completion to ensure customer satisfaction
- Rotate after-hours and weekend on-call phones
- Collections
- Track accounts receivable
- Contact insurance companies, mortgage companies, and customers for payment
- Follow-up on past-due accounts to check payment status
- Send collections notices as needed
- Marketing
- Manage social media accounts
- Create relevant posts for social media on a weekly basis
- Aid in creating monthly newsletter sent to customers
- Maintain e-mail lists for e-mail marketing
- Other
- Scanning, faxing, copying, and filing
- Ensure employees are submitting all required paperwork on time
- Attend meetings and take notes to transcribe
- Assist in tracking project status
- Place chemical, material, and equipment orders as needed
- Track equipment locations to prevent loss
- Schedule sub-contracted services
- Maintain office cleanliness and organization
- Complete paperwork for newly hired employees
Normal hours are Monday-Friday 8-5 and occasional Saturdays. Rotate after-hours and weekend on-call phones for emergency services. Overtime available. Company cell phone and tablet are provided. Starting pay is based on experience, starting at $12 per hour. Bonuses, raises, and other incentives are available and based on performance. Opportunity for advancement available.
We are not accepting in-person applications at this time.Please apply here: http://www.seminolecarpetcleaning.com/careers/